Such e-mails, which claim that a person is stuck abroad and has lost all his money, are known to us. The victim's (sender's) e-mail account is accessed with stolen credentials. All or specific contacts from the account are then contacted. In most cases, these e-mails are fake calls for help that the sender is stuck somewhere abroad and all money and the passport have been stolen. Finally, the recipient is asked to transfer money.
In this context, it can be helpful to inform the alleged sender about this fact so that he can inform all other potential addressees of the fraudulent e-mail who were in his address book about the situation - since he probably has no access to his e-mail account, preferably via an alternative e-mail address or, if the personal telephone number is known, via the telephone.
Most e-mail providers have a process in place for the legitimate owner to recover a hijacked email account:
==> "My account may have been compromised"
- Microsoft Live / Hotmail:
- Google Gmail:
It is no longer sufficient to be critical only of e-mails from unknown persons, but also to exercise caution with known senders. In the case of unusual incidents - especially when it comes to money - MELANI recommends checking the availability by telephone, verifying their identity by asking questions that only this person can answer, or discussing the credibility of the story with mutual acquaintances.